About the group

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Pacific Cross Insurance Group

About Us

For over 75 years, Pacific Cross International has served clients from 53 nationalities in 43 countries and we partner with leading life and non life insurance companies across Asia. We’ve insured hundreds of thousands of individuals and families with one mission in mind - to cover you, whatever you’re up to.

Our insurance solutions offer international protection that is tailored for you, ensuring that you and your family is secure no matter where your journey takes you. With offices in Hong Kong (TPA), the Philippines, Thailand, Indonesia (TPA) and Vietnam (TPA), Pacific Cross currently provides coverage for more than 1.5 million travellers, totalling 5 million travel days.

Each country has a network of hospitals, medical clinics, local medical professionals, and emergency services – all focused on assisting and supporting you during medical emergencies and in time of need.

As a trusted global partner, we are dedicated to delivering the security and peace of mind you expect, wherever you are.

Our History

Founded in 1949 as State Bonding and Insurance Company, Inc., we grew to become a trusted name in the insurance market.

In 1977, we established a medical insurance division to meet the increasing demand for health coverage and by 1986, we rebranded as Blue Cross Insurance, Inc., focusing solely on medical, personal accident, and travel insurance.

In 2015, we took another step forward by rebranding as Pacific Cross, part of a strategic move to align with our regional partners within the Pacific Cross Group.

This shift aimed to strengthen collaboration and create a more integrated network among our sister companies in Asia. The rebrand also positioned us to take advantage of opportunities brought by ASEAN integration.

Pacific Cross Insurance Group: A strong presence across the ASEAN region.

The Pacific Cross Insurance Group

Pacific Cross Insurance Markets

Pacific Cross International

Since 1990, Pacific Cross International conceive and distribute insurance product worldwide covering health, travel, life and personal accident insurance. Insurer without borders, we can reach anyone, anywhere contracting multiple insurances and third party's provider to find you the right solutions. Pacific Cross International is a member of Pacific Cross Insurance Group operating worldwide since 1949.

Any questions on products, eligibility or how to distribute us, contact inquiry@pacificcross.com

Pacific Cross Philippines

Pacific Cross Philippines is one of the largest medical insurers operating in the Philippines. Previously known as the State Bonding Corporation and Insurance, Co. Inc. it was founded in the Philippines in 1949.The company maintains a wide Direct Billing Network of hospitals, clinics and medical facilities across the Philippines.

Pacific Cross Health Insurance PCL Thailand

Pacific Cross Health Insurance PCL is a non-life insurance company and is the accumulation of over 33 years of insurance operations in Thailand. This history includes Blue Cross Thailand, established in 1982 and sold to Bupa in 1996, Med-Sure, established in 2001, and the partnership LMG Pacific Healthcare, established in 2005. The company maintains a wide Direct Billing Network of hospitals, clinics and medical facilities across Thailand.

Pacifc Cross TPA markets

Med-Sure Services Thailand

Med-Sure Services was formed in 1987 with an initial focus on claims administration for one dedicated insurer based in Thailand. During the 1990s, the company experienced considerable growth as it expanded its services to the corporate marketplace.

This has allowed us to expand our focus and to be:

International Administrators Limited Hong Kong

International Administrators Limited (IAL) is a Third Party Administrator based in Hong Kong. IAL provides broad based administrative support services for insurance businesses. Founded in 1980, IAL has supported a host of insurance operations on their administrative needs across Asia.

International Services Pacific Cross Indonesia

International Services Pacific Cross Indonesia is a Third Party Administrator operating in partnership with leading non-life and life insurance companies in Indonesia. The company has been operating in Indonesia since March 2010 and has been supporting our partners in the areas of product development, sales support, customer service, and policy and claims administration for health and travel insurance programs. The company maintains a wide Direct Billing Network of hospitals, clinics and medical facilities across Indonesia.

Pacific Cross Vietnam

Pacific Cross Vietnam is a Third Party Administrator operating in partnership with leading non-life and life insurance companies in Vietnam. Established in 2004 the company is recognized as the leading medical insurance administrator in the country. Previously operated as Blue Cross Vietnam the company changed its name in 2015. The company maintains a wide Direct Billing Network of hospitals, clinics and medical facilities across Vietnam.